Return & Exchange Policy
🔄 Return & Exchange Policy – Products
Last updated: 2025
At Shop-loop, your satisfaction is our priority. If you're not happy with your purchase, we offer a flexible return and exchange policy under the following conditions:
📦 Returns
You may return any product within 14 days of receiving it, provided that the item is:
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Unused
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In its original condition
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In original packaging
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Accompanied by all accessories and proof of purchase (receipt or invoice)
Products that cannot be returned include:
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Opened or used items
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Customized or made-to-order products
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Clearance or final sale items marked “non-returnable”
The customer is responsible for return shipping costs, unless the return is due to our error.
Please contact us before returning any product to obtain approval and return instructions.
🔁 Exchanges
We only replace products if they are:
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Defective due to manufacturing issues
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Damaged during shipping
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Incorrectly shipped (wrong item)
You must contact us within 48 hours of receiving the product and send clear photos and a description of the issue.
❗ How to Request a Return or Exchange
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Email us at: Shoploop41@gmail.com
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Include the following:
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Order number
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Clear photos of the product (if damaged or incorrect)
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Reason for the return or exchange
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We will respond within 1–3 business days with further instructions.
🛑 Important Notes
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Do not return any product without prior approval.
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We are not responsible for any items returned without notice or proper packaging
❓ Need Help?
For returns, exchanges, or warranty support, reach out to us at:
📧 Email: Shoploop41@gmail.com